INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely. At Hamayl Designer Hub, we pride ourselves on delivering exactly what you see. We understand the importance of accuracy and quality, and we strive to ensure that the product you receive mirrors the images displayed on our platform. Our commitment to authenticity means that the fabrics and designs you select will be faithfully represented in the product you receive, ensuring your satisfaction with every purchase

Where can I view my sales receipt?

Certainly! Upon completing a purchase with Hamayl Designer Hub, your sales receipt will be promptly sent to the email address you provided during the checkout process. Please check your inbox for an email from us; the sales receipt will be included as part of your order confirmation. If you’re unable to locate it in your inbox, do check your spam or junk folder, as occasionally emails might get filtered there. If you encounter any issues or need further assistance, our dedicated customer support team is always available to help retrieve or resend your sales receipt upon request.

How can I return an item?

Returning a product is hassle-free at Hamayl Designer Hub. Simply contact us via WhatsApp and explain the issue you’re facing with the product. Our attentive customer support team will swiftly assist you in resolving the matter. If, for any reason, you prefer to initiate a return directly, our team will guide you through the simple and efficient return procedure. We’re dedicated to ensuring your satisfaction, so rest assured, we’ll work diligently to resolve any concerns regarding your purchase.

What payment methods do you accept?

We currently facilitate purchases through our cash on delivery service. For customers seeking to send a package as a gift, please reach out to us via WhatsApp. Our dedicated team will assist you in arranging the delivery as a special gift, ensuring a seamless and personalized experience for the recipient.

Can we suggest new prints?

Absolutely! At Hamayl Designer Hub, we welcome and value your input. We strive to curate a collection that resonates with your preferences and style. If you have specific prints or design ideas in mind that you’d love to see in our collection, we encourage you to share them with us. Please reach out via email or WhatsApp with your suggestions, and our design team will eagerly explore the possibility of incorporating new prints based on your recommendations. Your creativity and feedback are invaluable to us in shaping our offerings to better meet your needs and preferences.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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